Frequently Asked Questions
Everything you need to know about shopping with Milk Street Store
What is the typical shipping timeframe for furniture items?
Most in-stock furniture and home decor items are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days. Large freight items may require additional scheduling time.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable. A restocking fee may apply to large furniture returns.
Do you offer international shipping?
Currently, Milk Street Store ships within the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's tracking portal. You can also view your order status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also support digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Affirm.
Are your wood products sustainably sourced?
Yes, we are committed to sustainability. Our wooden furniture and kitchenware are crafted using FSC-certified timber and eco-friendly finishes to ensure high quality with a low environmental impact.